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Information in UZH City Campus and online

Welcome Desk

At the Welcome Desk in the entrance area of the main building, verbal information of all kinds is provided, for example about the events, the premises or about university studies and campus life. At events, we welcome the guests or distribute free tickets.

Welcome Desk

Opening hours

In the next days

Today closed
Monday, April 29 8:00 AM – 8:00 PM
Tuesday, April 30 8:00 AM – 8:00 PM

Generally during the lectures

Monday – Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM

Generally during semester break

Monday – Friday 10:00 AM – 4:00 PM
Opening hours

Location

The Welcome Desk is located in the entrance area of the main building of the University of Zurich (building KOL), immediately on the right-hand side.

Questions can also be asked online via the chat function at the bottom right of this website (during opening hours).

Address

University of Zurich
Welcome Desk
Rämistrasse 71
8006 Zurich
Google Maps

Which questions can be asked?

The Welcome Desk is the first point of contact for information and questions about UZH. Generally, all questions can be asked and all groups of people are welcome: Students (especially new students), employees, guests, etc.

Examples

  • Buildings & rooms (e.g. wayfinding, opening hours, infrastructure)
  • Events (e.g. room information, offers)
  • Study (e.g. module booking, general structure, administrative process)
  • Campus life (e.g., study spaces, food, sports, housing).
  • People, offices & departments (e.g. responsibilities, offers)
  • Technical (e.g. WLAN, validation station)
  • UZH in general (e.g. sights, brochures)
  • Emergencies & Safety (e.g. medical care, fire reporting)

Good to know

Employees

There are over ten dedicated and experienced students working at the Welcome Desk, who are usually assigned to three-hour shifts. They have been at the University of Zurich for several years and are studying for a bachelor's, master's or doctorate in various subjects. The employees are well acquainted with the UZH premises and are very familiar with university procedures and campus life due to their own studies. The people at the Welcome Desk are also informed about current events and happenings. If they cannot answer a question themselves, they are also always eager to find helpful solutions or know which office can answer the question.

History

The information desk has been in the entrance hall since April 2008 and is a gift from the Zurich University Association ZUNIV (now UZH Alumni) for the 175th anniversary of the University of Zurich. The Alumni Association celebrated its 125th anniversary in the same year and wanted to present the university with a valuable gift on the occasion of the two milestone birthdays. In a competition among architecture students at ETH, the jury decided on the current version with a closed cube to protect the person sitting at the desk from the drafts in the hall. Visually, the Welcome Desk is intended to be reminiscent of the oxidized copper sheeting of the dome on the university tower: the Welcome Desk forms an information roof, helps with orientation and can be seen from afar – just like the tower of the main building.